Professional Summary
Experienced Visiting Lecturer and Personal Tutor with strong expertise in teaching, student wellbeing support, and academic development. Skilled in leadership, training delivery, and stakeholder engagement across education and business environments.
Work Experience
Visiting Lecturer & Personal Tutor — University of Hertfordshire Business School | Feb 2023 - Present• Deliver lectures, tutorials, and learning materials to cohorts of 200+ students across business modules.
• Supervise and mark coursework, assignments, and exams for over 1000+ students.
• Provide dedicated pastoral and wellbeing support, including signposting to services for 200+ students.
• Conduct 200+ one-to-one tutoring meetings and support academic/career planning.
• Contribute to curriculum development and enhancement of student learning experiences.
General Manager — ShakeTastic Shakes & Juice Bars | Jan 2021 - Sep 2024• Led recruitment, onboarding, and development of 40–50 staff members.
• Managed sales performance, budgeting, and event planning.
• Oversaw stock control, rota planning, and 100% training compliance.
• Handled customer relations and increased retention through service quality by 45%.
Education
PGCert in Learning and Teaching — Fellow of Higher Education Academy (AdvanceHE) | Nov 2025
MSc International Business & Event Management (Distinction) — University of Hertfordshire | 2022
BSc Mechatronics Engineering (Upper Second-Class) — German University in Cairo, Egypt | 2014
Skills & Expertise
Key Skills: Teaching & Presentation, Student Wellbeing Support, Training Delivery, Project Management, Leadership, HR & Recruitment, Customer Service, Event Management, Communication
Technical Skills: Microsoft Office, Google Workspace, Microsoft Teams, Zoom, SharePoint, OneDrive, Trello, Advanced Excel (VLOOKUP, Pivot Tables, Data Cleaning), SPSS, NVivo, Qualtrics, SurveyMonkey, Google Forms, Google Scholar, ResearchGate, JSTOR, EndNote, Mendeley, Zotero, Salesforce (CRM), Eventbrite, SEO, Google Analytics, Canva, Mailchimp, Database Management, Document Control, Reporting, Record-Keeping, Stakeholder Communication, AI Tools (ChatGPT, Microsoft Copilot)
Languages: English (Fluent), Arabic (Fluent), French (Intermediate)
Certifications
Mental Health Coach Certification — AACC | 2020
International Training of Trainers Certification — | 2020
High Impact Presentations — Dale Carnegie | 2017
Awards & Recognition
Dean's Award — University of Hertfordshire | 2022
Student Success Award — University of Hertfordshire | 2021
Interests
Student RepresentationStudent Representative, University of Hertfordshire (2020–2025)
Event PlanningVolunteer Event Planner/Manager, International NGOs (2010–Present)
ScoutingScout Leader (Ages 13–16), St. Mark's Scouts (2009–Present)
ChoirChoir Leader & Member, St. Mary's & St. Mark's Choirs (2009–Present)